Refund Policy
Last Updated: February 9, 2026
We stand behind our work with a fair and transparent refund policy. Your satisfaction is our top.
Our Guarantee
We're committed to your satisfaction. If our work doesn't meet your specified requirements, we'll make it right through revisions or, if necessary, provide a refund according to our policy terms.
Refund Eligibility
Full Refunds
- Service not started within 24 hours
- Writer cancellation before work begins
- Duplicate payment processing
- Technical errors preventing service
Partial Refunds
- Dissatisfaction with initial draft
- Minor requirement mismatches
- Timeline delays (beyond our control)
- Incomplete revision cycles
Non-Refundable
- Completed and delivered work
- Changed requirements post-delivery
- Academic dishonesty attempts
- Missed revision deadlines
Refund Process
Submit Request
Contact our support team with your order details and reason for refund request within 7 days of delivery.
Review & Assessment
Our quality team reviews your case against original requirements and communication history.
Resolution Attempt
We first attempt to resolve through revisions or corrections before considering monetary refund.
Refund Processing
If approved, refunds are processed within 5-10 business days to your original payment method.
Revision Policy
Free Revisions
Additional Revisions
Revisions are prioritized based on original requirement alignment. Major scope changes may require additional fees.
Cancellation Policy
Payment Method Refunds
Credit/Debit Cards
Refunds processed within 5-7 business days. Appears on your statement within 1-2 billing cycles.
Bank Transfers
Processed within 7-10 business days. International transfers may take additional time.
Digital Wallets
Processed within 3-5 business days. Instant for some wallet providers.
Dispute Resolution
Step 1: Direct Resolution
Contact our support team first. 95% of issues are resolved at this stage through communication and revisions.
Step 2: Mediation
If unsatisfied, request escalation to our quality assurance team for formal review and mediation.
Step 3: Arbitration
As a last resort, disputes may be resolved through binding arbitration in accordance with our terms.
Refund Assistance
For refund requests or questions about our policy, contact our dedicated support team.
Refund requests are typically reviewed within 48 hours
Policy Updates
This refund policy may be updated periodically. Changes will be posted on this page with updated effective dates.